Service
Service
Logistics has no limits.
In IB Group’s domestic and international logistics operations, we offer a one-stop solution that covers everything from air and port cargo handling to storage and final delivery. This integrated approach enhances logistics efficiency and enables us to build a comprehensive logistics service system across a wide range of areas, providing greater value to our customers.
- Customs Clearance Services
- General cargo transportation
- Energy transportation business
- Automobile maintenance business
- Warehouse and Logistics Development Business
- Domestic and Cross-border E-Commerce
- System Development
- Overseas Business
Customs Clearance Services
At IB Group, our experienced customs specialists carry out customs procedures on behalf of our clients with speed and accuracy.
From cargo pickup to final delivery, we provide services that respond promptly and precisely to all customer needs, contributing to the promotion of international trade.
- Features
- In international trade, when importing or exporting cargo, it is necessary to declare detailed information—such as the item name, type, quantity, and price—to the customs authorities and obtain permission for import/export.
This is a mandatory process during trade transactions, but it is complex, time-consuming, and requires specialized legal knowledge.
Main Customs Handling Experience:
・Perishables (cheese, butter, meat, etc.)
・Seasonal items (e.g., Beaujolais Nouveau wine)
・Pharmaceuticals
・Electronic components
・Large precision machinery
・Automotive-related cargo
・Apparel
・Carnet goods for exhibitions
・Motorcycles
・Miscellaneous goods
- Main Business
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- Customs Brokerage
- Air and Port Cargo Handling
(Offices: Haneda Airport, Narita Airport, Komatsu Airport)
General cargo transportation
In the General Cargo Transportation Division, we respond promptly and carefully to a wide range of requests with high-quality service and excellent mobility. Guided by our corporate philosophy of “Customer First,” we serve our clients with gratitude and dedication, and all employees work together to continuously improve transportation quality and safety.
- Features
- At IB Group, all vehicles are equipped with GPS systems and tire pressure monitoring systems. In addition, we actively hold safety meetings three times a year with invited instructors to enhance our transportation capabilities and meet a wide range of customer needs.
- Main Business
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- General truck transportation business
- Freight forwarding business
- General worker dispatch business
- Packaging business
- Warehousing business
Energy transportation business
In the Energy Transportation Division, we transport fuels such as diesel and hazardous materials. Our experienced drivers, well-versed in relevant laws and regulations, ensure safe and reliable transportation. We are committed to continually improving safety and transportation quality while swiftly adapting to the ever-evolving logistics industry.
- Main Business
-
- General truck transportation business
- Freight Forwarding
- Contracting for loading, unloading, and operation of tanker trucks
- General worker dispatch business
- Contracting of vehicle transportation dispatch services
Automobile maintenance business
In the Vehicle Maintenance Division, we provide high-quality maintenance and repair services with a motto of “Quick and Careful.” To ensure the safe delivery of our customers’ valuable cargo, we accurately understand the characteristics of each vehicle and perform optimal maintenance accordingly.
- Features
- At IB Group, we have built an in-house system that allows us to complete all inspections and maintenance of our own vehicles internally. In cooperation with our on-site tire shop, our experienced staff handles everything from daily inspections and repairs to tire replacement and vehicle management. We maintain a thorough daily maintenance system to support safe, secure, and reliable transportation, striving to uphold high transportation quality.
- Main Business
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- Maintenance and repair of various automobiles
- Sales and leasing of various types of automobiles
- Automotive bodywork and repair
- Sales of auto parts
- Damage Insurance agency business
Warehouse and Logistics Development Business
We handle a range of contracted services including asset management within the group, logistics development, and research. We also perform maintenance and management to ensure stable facility operations, while formulating long-term management plans that take into account the aging of facilities and equipment.
- Features
- At IB Group, we propose optimized solutions from the customer’s perspective in response to changes in the business environment. By conducting thorough analysis and verification of current operations, identifying areas for improvement, and solving them using our accumulated expertise, we implement a continuous improvement cycle that achieves higher levels of standardization and consistently delivers stable, high-quality logistics services.
- Main Business
-
- Purchase, sale, leasing, exchange, subdivision, and management of real estate, as well as brokerage and agency services related thereto
- Purchase, sale, and import/export of secondhand goods
- Contracted business services (including office work, sales, management, logistics, development, and research)
- Worker dispatching business (temporary staffing services)
- Warehousing business
- Asset management operations within the group
Domestic and Cross-border E-Commerce
At our company, we offer comprehensive services for both domestic and cross-border e-commerce, covering everything from product listing and order management to shipping operations and customer support. Through close collaboration with our logistics division, we ensure a fast and accurate shipping system. We deliver high-quality service not only to customers in Japan but also to consumers overseas. Our sales channels span major online marketplaces to our own e-commerce websites, supporting revenue growth across the board.
- Features
- By accurately grasping the needs of both domestic and international consumers, we build optimal sales strategies. We streamline and specialize the vast operational tasks involved in e-commerce management, thereby reducing the burden on our clients while delivering high-quality service. In cross-border e-commerce, we leverage our proprietary know-how and network to overcome barriers such as customs clearance, payment processing, and language support. With a focus on expansion into Asia, we strongly support the global development of e-commerce businesses, both domestic and international.
- Main Business
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- Sales of general household goods
- Sales of general food products
- Planning, development, operation, and management of e-commerce (EC) websites
- Mail-order business
- Wholesale business
- International parcel forwarding service: Sendon.com
- Trading and import/export of secondhand goods: BuyJapon.com
System Development
We develop various systems related to logistics, e-commerce operations, and business management. By promoting efficiency, automation, and effective data utilization, we support our clients in solving their management challenges.
- Features
- We focus on accurately identifying on-site issues and building systems tailored to actual business operations. Our solutions combine practicality and scalability, offering features such as API integration, cloud-based operations, and multi-channel support. One of our strengths lies in our hands-on experience in operating logistics and e-commerce operations, which allows us to develop systems that truly meet real-world needs.
- Main Business
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- International parcel forwarding services
- Trading and import/export of secondhand goods
- System development, maintenance, management, operation, and consulting
Overseas Business
At IB Group, we leverage our overseas network, primarily in Asia, to offer export/import support and local logistics services. Our staff, well-versed in local business practices and regulations, provide comprehensive support for international business development.
- Features
- By collaborating with local subsidiaries and partner companies, we offer seamless one-stop services ranging from market development to customs clearance and delivery. To ensure smooth local deployment of products and services, we also provide extensive support in areas such as marketing, product specification coordination, and transportation arrangements—reliably assisting clients in expanding overseas.
- Main Business
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- Domestic land transportation services in Singapore
(Changi Airport Freight Terminal)
- Domestic land transportation services in Singapore